First, we must agree on a set of standard operating procedures (SoPs) that must be followed by DisCos to guarantee the up time promised against each tariff band imposed. Second, we must agree on a grievance reporting mechanism to be used if and/or when the SoPs are not followed. Third, we are putting the Federal Competition and Consumer Protection Commission (FCCPC) on notice that we will expect them to act as our Ombudsman…
The myth goes that if you put a frog in a beaker of…
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