Samsung has confirmed to The Verge that a “software update error” is what broke “certain 2024 soundbar devices,” per a statement from Jim Kiczek, head of audio at Samsung Electronics America. Kiczek says that Samsung is “offering free repairs for all affected units – regardless of warranty status.”
Last week, many owners of Samsung soundbars, including its flagship HW-Q990D, reported that their devices were unresponsive and inaccessible from Samsung SmartThings after getting the…
Read the full article here
