When Chris Nassetta joined Hilton Worldwide as chief executive in 2007, he found a hotel chain that was “broken”.
“We had lost our way for decades and decades”, says the 62-year-old executive. But as he set about trying to restore the brand often credited with inventing the Piña Colada cocktail and popularising air conditioning and TVs in hotel rooms, the obstacles mounted.
Nassetta was appointed as part of the high stakes $26bn purchase of Hilton by private equity group Blackstone,…
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