What is most disturbing is that the entire response of the airline appeared like a grand scam, designed to frustrate any attempt at recovering lost items. Based on the words of their own customer care representatives, it seemed that lost and forgotten items were treated as perks of working for the airline. This is corruption in the most primitive and lexical sense of the word.
On a sultry afternoon on 3 October, I boarded Lufthansa flight LH0401 from JFK Airport in New York to…
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